Reservations at Hotel Swarna Mayuri, Guntur, may be made through our official website, by telephone, or through authorised third-party booking platforms, and are subject to room availability at the time of confirmation. A valid confirmation number will be issued upon successful booking, which guests are advised to retain for reference throughout their stay. Hotel Swarna Mayuri reserves the right to decline or cancel bookings that do not meet our guest policy requirements.

Cancellations must be communicated to the hotel within the timeframe specified at the time of booking in order to qualify for a full or partial refund, as applicable. Reservations cancelled outside the permitted window or in the case of a no-show may be subject to a retention charge, the details of which will be clearly outlined at the time of booking. Guests are encouraged to review the specific cancellation terms applicable to their chosen rate before completing their reservation.

Standard check-in and check-out times are as communicated by the hotel at the time of booking; guests requiring early check-in or late check-out are welcome to request this in advance, subject to availability and any applicable conditions. All guests are required to present a valid government-issued photo identification and the original payment method used for the booking upon check-in. Hotel Swarna Mayuri endeavours to have rooms ready at the earliest opportunity and appreciates guests' understanding should minor delays arise during periods of high occupancy.

Hotel Swarna Mayuri accepts payment through the methods displayed at the time of booking and at the front desk; guests are advised to confirm accepted payment modes prior to arrival. Full or partial payment, including a security deposit where applicable, may be collected at check-in to cover the cost of accommodation and any incidental charges incurred during the stay. Any outstanding balance must be settled in full prior to check-out, and the hotel reserves the right to charge the card on file for any charges not resolved at the time of departure.

Guests are expected to conduct themselves in a respectful and considerate manner at all times, ensuring that their behaviour does not disturb the comfort, safety, or wellbeing of fellow guests or hotel staff. Hotel Swarna Mayuri shall not be held liable for loss of or damage to personal belongings unless such loss or damage arises directly from proven negligence on the part of the hotel. Guests will be held responsible for any damage caused to hotel property during their stay and may be charged accordingly.

Hotel Swarna Mayuri is committed to protecting the personal information of its guests and collects only such data as is reasonably necessary to process reservations, fulfil legal obligations, and deliver a comfortable and personalised stay. Guest information will not be shared with third parties except where required by law or where necessary to complete a booking made through an authorised platform. Guests may contact the hotel directly to enquire about the use of their personal data or to request amendments to information held on their behalf.

Hotel Swarna Mayuri reserves the right to amend these terms and conditions at any time without prior notice, and guests are encouraged to review the current policy at the time of each booking. These terms are governed by the applicable laws of India, and any disputes arising from a guest's stay shall be subject to the jurisdiction of the courts in Guntur. By completing a reservation, guests acknowledge that they have read, understood, and agree to be bound by the policies set out herein.